Reviews & ratings
Feedback that helps customers make a more informed choice.
Reviews can add useful context about communication, reliability and customer experience. They should be genuine, relevant and presented in a way that discourages manipulation.
Reviews are one input—not the whole decision.
Customers should consider profiles, credentials, quotes, communication and their own checks alongside ratings.
★
overall rating
Text
written feedback
Job
context where available
Report
problematic reviews
Reading reviews
Look beyond the star average.
Recent feedback
Recent experiences may be more useful than old reviews when assessing current communication and service practices.
Review detail
Specific comments about what happened are generally more useful than vague praise or criticism.
Overall pattern
Consider the broader pattern across reviews rather than relying on one unusually positive or negative experience.
Review standards
Keep feedback genuine and useful.
Tradies Local should apply the same standards whether a review is positive or negative.
✓Reviews should reflect a genuine experience
✓Do not post fake, purchased or undisclosed incentivised feedback
✓Avoid threats, harassment or discriminatory content
✓Do not publish unnecessary personal information
✓Businesses and tradies should not review themselves
✓Users should be able to report reviews for assessment
Customer feedback
Recent reviews on Tradies Local.
No reviews with written feedback yet.